We want your ordering experience to be as good as possible. To help, we've assembled a few tips and tricks to help you get the most for your money.
If you're local to the Houston area, you have three great options:
- Online ordering and pickup - simply order via our website and select pickup as your shipping option. Orders will be handpicked and assembled for you, and are typically available within 2 hours. You will receive an email when the order is ready for pickup. You will have 10 business days to pick up your order. If your order is not picked up in 10 business days we reserve the right to cancel your order, and charge a 15% restocking fee.
- Private shopping - we no longer require appointments, walk-ins are welcome. We do ask all customers to practice social distancing. Our store is open Monday-Friday 10:00 AM to 6:00 PM and Saturday 11:00 AM to 3:00 PM. (Holiday Hours may differ)
Please Note: 24" x 35" sheet sizes and larger only qualify for shipping in the lower 48 states.
Orders placed Monday-Friday before 3:00 P.M. CST containing ALL in-stock items ship the same day. If your order contains a "Pre-Order", "On-Order" or "Out-Of-Stock" item, your order will ship as soon as the item is in stock. You can split your order by adding our "Split Order Fee". This will allow all in-stock items to ship the same business day, any orders not in stock will ship as soon as they become in stock.
If you have a tax resale certificate and are located in Texas you can complete the Texas Sales and Use Tax Exemption Form and e-mail the completed form to email@example.com, and confirm the e-mail address the tax exemption status should be associated with. If you are located outside of Texas please e-mail firstname.lastname@example.org for instructions on setting up your tax-exempt status.
We currently offer to cut down our 12x19 sheets into smaller sizes. We charge $1.00 per sheet maximum $10.00 charge. We do all our custom cuttings on Friday/Saturday. If you wish to have your sheets cut down, please include this item in your cart and follow the instructions in the item description.
Please allow a +/- ½ inch variation for length and width sizes, and a +/- 10% variation in thickness for all acrylic sheets. The corners/edges on acrylic sheets will be unfinished or slightly chipped from cutting down to size. We recommend removing any masking tape that is crinkled, torn, or lifted.
If you have any questions at all, please don't hesitate to Contact Us.