We want your ordering experience to be as good as possible. To help, we've assembled a few tips and tricks to help you get the most for your money.
If you're local to the Houston area, you have three great options:
- Online ordering and pickup - simply order via our website and select pickup as your shipping option. Orders will be hand picked and assembled for you, and are typically available within 2 hours.
- Private shopping - we no longer require appointments, walk-ins welcome. We do ask all customers practice social distancing. Our store is open Monday-Friday 10:00 AM to 6:00PM and Saturday 11:00AM to 3:00PM. (Holiday Hours may differ)
For customers outside of Houston, shipping is available! We offer FREE shipping on all U.S. orders over $100.00. If your order is under $100.00, we have two shipping options. The first option cost will be dependent on your order weight and delivery location. Most customers who choose this option spend less than $20. The second shipping option is a USPS Flat Rate charge for filling up a box. Our boxes hold 23 sheets of 1/8" acrylic and ship for a flat rate of $21.Our system will calculate the best option for you. For orders outside the U.S. shipping is calculated based on your address and order. Please note orders outside then U.S. could be accessed fees upon delivery. These fees are based on your country's policy and not accessed by Houston Acrylic.
Orders placed Monday-Friday before 3:00 P.M. CST containing ALL in stock items ship same day. If your order contains a "Pre-Order", "On-Order" or "Out-Of-Stock" item, your order will ship as soon as the item is in stock. You can split your order by adding our "Split Order Fee". This will allow all in-stock items to ship the same business day, any orders not in stock will ship as soon as they become in stock.
If you have a tax resale certificate, and are located in Texas you can complete the Texas Sales and Use Tax Exemption Form and e-mail the completed form to email@example.com, and confirm the e-mail address the tax exemption status should be associated with. If you are located outside of Texas please e-mail firstname.lastname@example.org for instructions on setting up your tax exempt status.
We currently offer to cut down our 12x19 sheets into smaller sizes. We charge $1.00 per sheet maximum $10.00 charge. We do all our custom cuttings on Friday/Satuday. If you wish to have your sheets cut down, please include this item in your cart and follow the instructions in the item description.
If you have any questions at all, please don't hesitate to Contact Us.